FAQ – Deaf SERVICES and Disabled Services Frequently Asked Questions

Yes, typically badges are available the same day of the show.

我们不需要文件。我们要求诚实。

您必须亲自携带身份证件和确认函前往残疾人服务台。我们可以派一名工作人员在您坐在等候区时领取您的徽章。

他们必须亲自到场并出示证件。

Mornings are the busiest time in Registration and at the Deaf Services and Disabled Services desks. A couple of hours after the Exhibit Hall opens, the wait time improves. The later in the day you come, the shorter the wait will be. However, you will miss more of the event.

ADA stickers will be available early in the morning outside Lobby C before the lobby doors open. For other services, please stay in line. After the lobby opens, ADA stickers and all other services are available inside.

You can get an ADA sticker at the Disabled Services desk and seating for your attendant in the ADA line, but the rest of your party will have to wait in the general admission line. The ADA sticker does not guarantee access to programs.

会议中心不允许携带情感支持或安慰动物。禁止携带宠物。

Your service dog, as defined by the ADA, can get a sticker at the Disabled Services desk.

您可能会被问到，您的服务犬接受训练后可以帮助您完成哪些特定任务。

An attendant supports and helps the attendee with activities such as eating, using the bathroom, supervision, communication, or getting from place to place. An attendant is present only to assist the attendee. Please see “Attendants” HERE. 

很抱歉，我们不提供免费的服务员胸卡。

Yes. You can purchase a badge for your attendant in the attendee badge sale. At the convention, take your attendant and their badge to the Disabled Services desk to register your attendant.

Yes. You can purchase your attendant’s badge at the Badge Solutions/Sales desk. Your attendant will need a Comic-Con Member ID. Take your attendant and their badge to the Disabled Services desk to register your attendant.

The same price as an attendee badge.

Yes. Your attendant should go to the Registration Area to either pick up their pre-registered badge at Attendee Badge Pick-Up, or purchase their badge at the Badge Solutions/Sales desk. Then you must accompany your attendant to the Disabled Services desk to register your attendant.

由于您的随行人员持有付费胸卡，因此您的随行人员可以陪伴您，分享您的所有经历。

Yes. You may request an ASL interpreter for other panel rooms at the Deaf Services desk.

Yes, you are eligible for an ADA sticker.
In large panel rooms, the sound systems are loud enough that sitting closer to the stage is not necessarily louder. In smaller panel rooms, sitting closer to a sound system speaker is a better option.

While we welcome captioning, neither the FCC nor ADA requires us to provide it.
For more information, please see Captioning, HERE.

对不起，不行。我们的口译员只能在会展中心或酒店活动场所为您提供帮助。

Upon request, the staff at the Agency desk will do their best to provide you with interpreters during your panel. Make your request in advance.

您还可以询问是否可以聘请口译员为您提供额外服务。

Contact: deafservices@comic-con.org

For those with mobility issues picking up badges, Disabled Services can send a runner to pick up your pre-registered badge from Attendee Badge Pick-Up. Disabled Services cannot purchase badges for others, so any badge purchases must be done at the Badge Solutions/Sales desk (please see “Can I buy a badge on-site at the show?”). Exhibitors assess their own needs, so ADA/wheelchair access points are at the discretion of the exhibitor. The line itself must be ADA compliant, but not every exhibitor will have a separate ADA line. If you do not see an ADA line, ask the exhibitor’s staff if there is one. Do not start your own line. While not all Program rooms have separate ADA lines, larger Program rooms do have them.

Sorry, no. Your attendant can hold your place in line, but you must be present to take your place in line when it is your turn to enter.

很抱歉，残疾人服务部无法为线路提供占位符。

The Convention Center is wheelchair accessible. If you will be going on stage, make sure your key contact lets Programming know you will need access to the stage and/or if there are any other accessibility issues, so we can make proper arrangements.

For information on Other Power-Driven Mobility Devices, please see “Mobility Devices and OPDMDs” HERE.

我们提供三种方式的 ADA 座位。

Wheelchair seating is on the end of some aisles, next to a RED-back chair that is reserved for the attendant. The rest of your party must wait in the general admission line. We will do our best to seat parties with children together, but this may increase your wait time in line.

Deaf Seating areas have YELLOW-back chairs in the front of the room. These seating sections are reserved for Deaf attendees and feature ASL interpreters. They are available in the larger rooms.

Ambulatory Seating sections are available in all Program rooms. These seating sections are reserved for people with limited mobility. Ambulatory seating sections have RED-back chairs.

All seating, including reserved ADA seating, is “as seats become available.” All event and Program rooms have limited capacity as set by the fire marshal. Even though your badge is needed to get into all events, it does not guarantee you access to any event if it has reached its capacity. We do not clear rooms between events. Disabled Seating volunteers will let you know when seats become available.

不，你没有。 

Sorry, we do not have a large-print version, but the Program Book is also available online.

不，我们无法提供氧气。 

很抱歉，我们不能冷藏您的药品。

The closest disabled parking to Deaf Services, Disabled Services, or Registration is at Car Park 4 (enter from Transit Plaza). All disabled parking is limited and is only available on a first-come, first-served basis, so arrive early. Parking cannot be reserved.

Being dropped off, using rideshare, or taking buses are often better choices for everyone. A rideshare drop-off/pick-up location is available on the south side of the campus at the Transit Plaza location.